Apple Podcasts may show the following error when trying to play an episode:
Episode unavailable: This episode is temporarily unavailable from "[FEED TITLE]".
As a Hello Audio user, you can try the following steps to resolve the issue:
Set the episode to "Published" inside the feed.
Inside the episode list of a feed, change the episode's status to "Published".
Check that the tag restrictions for the episodes matches the listener tags. To fix:
Add a tag to the listener receiving the error OR
Remove the tag requirements from the episode.
Change the feed's status from Archived to Available.
Find the feed at https://app.helloaudio.fm/my-feeds and flip the switch under "Status" to "Available".
Ensure the listener is in the feed and not blocked from accessing the content.
Click on the feed and then "Listeners". Search for their email address and ensure their status is "Enabled".
Try playing the episode again after taking the above steps.
If you still receive the error, contact us at [email protected] and provide the feed link that results in the error.