Want to automatically deliver your private podcast to subscribers through Facebook Messenger, Instagram, WhatsApp, or SMS? The Hello Audio Manychat integration makes it simple to add listeners, send podcast links, manage tags, and more, all within your Manychat automation flows.
What You'll Accomplish
By the end of this guide, you'll be able to:
✅ Send podcast feed links automatically through Manychat
✅ Add and manage listeners directly from chat conversations
✅ Tag listeners and track engagement
✅ Share episodes and signup pages through automated messages
✅ Update listener information and manage access
Getting Started
To use this integration, you'll need:
An active Hello Audio account with at least one podcast feed
A Manychat account with the Hello Audio integration installed (see below)
Installing the Hello Audio app integration in Manychat
1. Connect Hello Audio to Manychat
In your Hello Audio account, visit the Integrations page and click Install under Manychat. Click the install link which opens to your Manychat account. Install the Hello Audio integration and paste your Hello Audio API key. You can copy the API key from Hello Audio before opening ManyChat.
2. Connect Manychat to Hello Audio
In Manychat, visit your API settings page and generate a Manychat API key if you don't have one already. Copy the API key from Manychat and return to the Hello Audio Integrations page. Paste the API key under Manychat and click Update.
Both steps are necessary to pass information from Hello Audio to Manychat and vice versa.
Available Actions
1. Send Universal Link
Send the main feed link that works for all listeners without requiring an email address.
When to use this: Perfect for public-facing messages or when you want to share your feed before collecting subscriber information.
Steps:
In your Manychat flow, add the Hello Audio action
Select "Send Universal Link"
Choose your feed from the dropdown menu
The universal feed link will be returned and can be sent in your message
Note: This does not create a listener in your Hello Audio account.
2. Add Listener to Feed
Create a new listener in your Hello Audio feed and generate their personal feed link.
When to use this: When someone subscribes through your Manychat bot and you want to give them access to your private podcast.
Required information:
Email address
Optional information:
First name
Last name
Phone number
Send welcome email (toggle Yes/No)
Steps:
Add the Hello Audio action to your flow
Select "Add Listener to Feed"
Choose your feed from the dropdown menu
Map the email address field (required)
Map optional fields if available (first name, last name, phone)
Toggle whether to send a welcome email to the listener
The listener's personal feed link will be returned for use in your message
Result: A new listener is created in your Hello Audio feed with their own unique access link.
3. Tag Listener in Hello Audio
Add or remove tags from existing listeners to segment your audience and track engagement.
When to use this: Track listener behavior, segment your audience, or trigger specific actions based on listener activity in your Manychat flows.
Required information:
Email address
Steps:
Add the Hello Audio action to your flow
Select "Tag Listener"
Type the tag you want to add or remove
Choose whether to add or remove the tag
Map the email address field
Note: If the listener doesn't exist in Hello Audio, no action will be taken.
4. Remove Listener from Feed
Block a listener's access to your podcast feed.
When to use this: When someone unsubscribes, violates terms, or requests to be removed from your podcast.
Required information:
Email address
Steps:
Add the Hello Audio action to your flow
Select "Remove Listener from Feed"
Choose your feed from the dropdown menu
Map the email address field
Note: If the listener doesn't exist in the feed, no action will be taken.
5. Find Listener
Look up an existing listener and retrieve their personal feed link.
When to use this: When someone needs their link resent or you want to check if they already have access.
Required information:
Email address
Steps:
Add the Hello Audio action to your flow
Select "Find Listener"
Choose your feed from the dropdown menu
Map the email address field
The listener's personal feed link will be returned (if they exist)
Note: If the listener doesn't exist in the feed, no action will be taken.
6. Update Listener
Modify an existing listener's information or tags.
When to use this: When a listener changes their email, updates their name, or you need to adjust their tags.
Required information:
Email address (current)
Optional updates:
New email address
First name
Last name
Phone number
Add tag
Remove tag
Steps:
Add the Hello Audio action to your flow
Select "Update Listener"
Map the current email address field (required)
Map any fields you want to update
Add or remove tags as needed
7. Send Signup Page
Share the link to your feed's signup page where new listeners can subscribe.
When to use this: Direct potential subscribers to a landing page where they can enter their information and get access.
Steps:
Add the Hello Audio action to your flow
Select "Send Signup Page"
Choose your feed from the dropdown menu
The signup page link will be returned for use in your message
8. Send Feed Shareable Link
Share a link to your entire podcast feed that listeners can use to access all episodes.
When to use this: Similar to the universal link, but formatted as a shareable URL that's easy to distribute.
Steps:
Add the Hello Audio action to your flow
Select "Send Feed Shareable Link"
Choose your feed from the dropdown menu
The shareable feed link will be returned for use in your message
9. Send Episode Shareable Link
Share a link to a specific episode from your podcast feed.
When to use this: When you want to promote a particular episode or send someone directly to specific content.
Steps:
Add the Hello Audio action to your flow
Select "Send Episode Shareable Link"
Choose your feed from the dropdown menu
Select the specific episode from the dropdown menu
The shareable episode link will be returned for use in your message
Common Use Cases
New Subscriber Flow
Collect email address in Manychat
Use "Add Listener to Feed" to create them in Hello Audio
Send their personal feed link in the next message
Tag them as "new_subscriber"
Re-engagement Flow
Use "Find Listener" to check if they exist
If found, send their personal link again
If not found, direct them to your signup page
Content Promotion Flow
Use "Send Episode Shareable Link" to promote new episodes
Tag listeners who click the link for follow-up
Track engagement through tags
Unsubscribe Flow
Use "Remove Listener from Feed" to block access
Tag them as "unsubscribed" for your records
Confirm the removal in your message
Tips & FAQ
Q: What happens if I try to add a listener who already exists?
A: The system will recognize the existing listener and update their information rather than creating a duplicate.
Q: Do listeners need to be in my Manychat contact list to be added to Hello Audio?
A: Yes, you'll need to collect their email address through Manychat first, then use that email to create or find them in Hello Audio.
Q: Can I use multiple Hello Audio feeds in the same Manychat account?
A: Absolutely! Each action lets you select which feed you want to work with from a dropdown menu.
Q: What's the difference between the universal link and a listener's personal link?
A: The universal link is a general link to your feed that works for anyone. A personal link is unique to each listener and tracks their individual access and listening behavior.
Q: Will the welcome email be sent automatically when I add a listener?
A: Only if you toggle "Send welcome email to listener" to Yes when setting up the "Add Listener to Feed" action.
Q: Can I tag listeners who don't exist in Hello Audio yet?
A: No, the "Tag Listener" action will only work if the listener already exists in your Hello Audio account. Use "Add Listener to Feed" first if needed.
Q: How do I know if an action was successful?
A: Most actions return data (like links) that you can use in subsequent messages. If a listener doesn't exist where required, the action simply does nothing without causing an error.
Pro Tip: Create a fallback in your Manychat flow for when listeners don't exist. For example, if "Find Listener" doesn't return a link, automatically direct them to your signup page instead.
Pro Tip: Use tags strategically to create sophisticated automation. For example, tag listeners when they complete certain actions, then use those tags to trigger special content or offers.
Getting Help
For support with the Manychat integration or other Hello Audio features, contact [email protected]
For Manychat-specific questions, visit the Manychat help center at help.manychat.com