The Hello Audio Glossary

Setting up your first feed can feel overwhelming when you're encountering terms like "RSS feed" and "behavioral tagging" for the first time. Don't worry...every Hello Audio expert started exactly where you are now, wondering what all these terms actually mean.

This glossary breaks down every Hello Audio term you'll encounter, organized by when you'll actually need to know them in your journey from content creator to audio transformation expert.
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By the end of this guide, you'll have:

✅ Clear understanding of all Hello Audio terminology organized by your user journey

✅ Confidence using the platform without second-guessing what terms mean

✅ Knowledge of how each feature connects to better content consumption and results This should take about 10 minutes to read through, but bookmark it for easy reference!
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These are the core concepts you'll encounter right away:
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That's you! You're the person using Hello Audio to transform your content into private podcast feeds that your audience can actually consume instead of letting sit unwatched.

Your exclusive audio content that only specific people can access. Unlike public podcasts anyone can find, private feeds require a special link you control. Think of it as your VIP audio experience that transforms screen-time into listen-time for your audience.

The container that holds all your audio episodes. Each feed gets its own unique link and can be customized for different audiences or purposes. You might have one feed for your course content and another for your coaching calls - each creating a focused listening experience.

Individual audio files within your feed. These could be converted videos, recorded audio, or any media file you've uploaded. Each episode can be customized with its own title, description, and settings to create the perfect listening experience.

Anyone you've given access to your private feed. Hello Audio lets you manage exactly who can hear your content and track their listening behavior to improve their experience and your results.

Each listener's unique link to access your feed content. When they click it, they see a page with one-click buttons to subscribe in their preferred podcast app. You have full control - you can disable access for any individual listener anytime.

The technical backbone that makes your private podcast work in podcast apps. Don't worry about the technical details (Hello Audio generates this automatically). Your listeners use this link to add your private podcast to their favorite podcast app.

Once you're creating content, these terms become important:

Your central hub where recordings automatically appear, ready to be added to feeds. If you're using integrations like Zoom or Loom, your recordings land here first, saving you the download-and-upload dance.

Upload multiple files at once instead of one-by-one. Perfect when you're converting an entire course or event into audio format. Hello Audio handles the conversion automatically, making the process seamless.

Hello Audio's ability to extract audio from video files (MP4, MOV, AVI, etc.) automatically. Your audience gets clean audio without video distractions, perfect for on-the-go consumption while they're driving, working out, or doing chores.

Rich-text content that appears in podcast apps alongside each episode. You can include links, bullet points, formatted text, and additional context. Some apps remove rich text formatting, so links might not always be clickable depending on the app.

The day a listener is added to a feed, which determines their personalized experience. For Instant feeds, this affects how episodes are dated for that specific listener. For Drip feeds, it's when their first episode becomes available.

As you get more sophisticated with your audio strategy:

Episodes are released on a schedule you control, rather than all at once. Perfect for courses where you want students to progress through content at the right pace, or for building anticipation around a launch sequence.

Content that automatically becomes unavailable after a set time. Great for limited-time offers, exclusive bonuses, or creating urgency around your content consumption.

A single link to your feed that works for anyone, without individual listener tracking. Useful for broader distribution, but you lose the ability to control access for specific people or track individual behavior.

Automatic responses triggered by listener behavior. For example, when someone finishes Episode 3, they might automatically get added to a new feed or tagged in your CRM. This is where the magic of Listener Relationship Management (LRM) happens.

Automatically categorizing listeners based on their listening patterns. Someone who listens to 90% of your content might get tagged as "highly engaged" while someone who stops after Episode 1 might need a different approach.

Audio that plays before (pre-roll) or after (post-roll) your main episode content. Use these for personalized introductions, calls-to-action, or connecting episodes together into a cohesive experience that builds stronger relationships. You can set dates to start and to expire and set tags for certain listeners to receive that content. This means that the same feed might play different pre-rolls for different listener segments, creating a personalized experience that feels custom-made for each person.

When connecting Hello Audio to your existing tools:

A way for Hello Audio to automatically notify other platforms when something happens (like when someone starts listening). Think of it as Hello Audio tapping other apps on the shoulder to share important updates.

Connects Hello Audio to thousands of other apps without coding. When someone completes your audio series, Zapier can automatically add them to a specific email sequence, update their CRM record, or trigger any other action you want.

Direct connections to customer relationship management tools like ConvertKit, Mailchimp, or ActiveCampaign. Listener behavior in Hello Audio can automatically update contact records and trigger email sequences based on consumption.

HTML code you can add to websites or course platforms to let people access their private feed without leaving your site. Makes the experience seamless for your audience.

Understanding how your content performs:

How many listeners complete the content. This is the golden metric: higher completion rates mean your content is truly being heard and can lead to better results and conversions.

Total time spent listening to your content. Unlike view time for videos, listen time often happens during multitasking, so you're getting more of your audience's attention span.

The path someone takes through your audio content. Understanding this helps you optimize the experience and identify where people might be dropping off or getting most engaged.

Specific moments where listeners tend to stop. These insights help you improve your content and identify which parts might need tweaking for better engagement and completion.

Now that you're fluent in Hello Audio terminology, you're ready to dive into creating your first feed and transforming your content into consumable audio experiences your audience will actually finish.

Think of a feed like a TV show, and episodes like individual episodes of that show. Your listeners subscribe to the "show" (feed) and then listen to individual "episodes" within it.

Use individual subscribe links when you want control over who can access your content and need listener analytics. Use universal links for broader, open distribution where individual tracking isn't necessary.

A subscribe link takes your listener to a user-friendly page with app options. A feed link goes directly to the technical RSS feed that apps use. Most of your listeners will use subscribe links.

Not at all! Most users pick up the terminology naturally as they use the platform. This glossary is here when you need it, but Hello Audio is designed to be intuitive even if you don't know every technical term.

In Hello Audio, "feed" and "private podcast" often mean the same thing. A feed is the technical term for the container holding your episodes, while "private podcast" describes the experience your listeners have.

Start with the "Getting Started Terms" section. Once you're comfortable creating feeds and adding listeners, the advanced features will make more sense as you need them.

Many terms are similar to traditional podcasting, but Hello Audio adds privacy controls, personalization features, and business-focused analytics that regular podcast platforms don't offer.

Reach out to our support team! We're always updating this glossary based on user questions, and we'd love to help clarify anything that's confusing. Don't let terminology hold you back from transforming your content into audio experiences your audience will actually consume. Every Hello Audio expert started exactly where you are now, and we're here to support you every step of the way.

Need help with anything specific? Our support team is always listening and ready to help you succeed. Email us at [email protected].