How to fix Apple Podcasts error "Unable to Follow"

Apple Podcasts may show the following error when trying to subscribe to a podcast:

Unable to Follow: Podcast cannot be added because the server or feed cannot be found.

As a Hello Audio user, you can try the following steps to resolve the issue:

• Change the feed's status from Archived to Available.
  • Find the feed at https://app.helloaudio.fm/my-feeds and flip the switch under "Status" to "Available".
• Ensure the listener is in the feed and not blocked from accessing the content.
  • Click on the feed and then "Listeners". Search for their email address and ensure their status is "Enabled".
• Have at least one episode published in the feed.
  • Inside the feed, in the "Episodes" area, ensure there is at least one episode with a "Published" status.
• Check that the tag restrictions for the episodes match the listener tags. To fix:
  • Add a tag to the listener receiving the error OR
  • Remove the tag requirements from the episode.

Try subscribing again after taking the above steps.

If you still receive the error, contact us at support@helloaudio.fm and provide the feed link that results in the error.