If you need to disconnect your Kit integration, you might be wondering where to find all the right buttons. The process requires steps on both platforms to ensure a complete disconnection. Here's exactly how to do it.
What You’ll Accomplish
By the end of this guide, you'll have:
✅ Disconnected Kit from your Hello Audio account
✅ Removed the Hello Audio integration from your Kit account
✅ Ensured both platforms recognize the disconnection
Instructions
Step 1: Disconnect from Hello Audio
Log into your Hello Audio account
Click Integrations in the left sidebar
Find the Kit integration card
Click Uninstall underneath the Kit section
This removes the connection from Hello Audio's side.
Step 2: Disconnect from Kit
Log into your Kit account
Navigate to their App Store (you can use this direct link)
Find the Uninstall button near the top of the Hello Audio app page
Click Uninstall to complete the disconnection
Once you've completed both steps, the integration will be fully removed from both platforms.
Strategic Suggestions
Before disconnecting: Consider whether you might want to reconnect in the future. If you're troubleshooting an issue rather than permanently removing the integration, you might want to try reconnecting first. Sometimes this resolves sync problems without losing your configuration settings.
Tips or FAQ
Q: Do I really need to disconnect from both platforms?
A: Yes! If you only disconnect from one side, the other platform may still think the integration is active, which can cause confusion or sync issues later.
Q: Will I lose my subscriber data?
A: No, your subscriber data remains safe in both platforms. Only the connection between them is removed.
Q: Can I reconnect later?
A: Absolutely! You can set up the integration again anytime by following the original setup process.
What Happens Next
That's it! Your Kit integration is now completely disconnected from Hello Audio. Both platforms will recognize that the integration has been removed from your account.