How do I get started with Hello Audio?
Visit our Quick Start Guide to create a feed and begin using your account.
How do I add listeners to a private podcast feed?
Our Adding Listeners help doc walks through the different options for both manually and automatically adding listeners.
How do I use Zapier with Hello Audio to connect my other tools to my account?
See Getting Started with Zapier for instructions on setting up automations connecting Hello Audio to other tools.
How do I collect payment from listeners to access my private content?
You can connect a Stripe account following these instructions. Then send a link to your signup page for your feed.
I need help with Spotify access for my private podcast.
Our help doc shows the process for Spotify access, including a video walkthrough.
I would like a demo or a walkthrough of your product.
While we don't offer live demos or walkthroughs, we have a recorded demo that you can view and share located here: Walkthrough Demo
We also have comprehensive resources available including our Knowledge Base at help.helloaudio.fm and our Hello Audio Community Facebook group where you can get updates on features and additional support.
I received an error in Apple Podcasts.
For "Unable to Follow" see this help doc for solutions.
For "Episode Unavailable" see this help doc for solutions.
My listeners need help. Where do I send them?
Send them to our Listener FAQ page or have them write to us at [email protected].
I'm an affiliate, or would like to become an affiliate.
You can find affiliate details and dashboard access here in our help doc.
I need help with payment or billing info.
Enter your email address at this page and a link to your billing dashboard will be sent.
Who do I contact for support?
Email us at [email protected] with your questions.