Frequently Asked Questions FAQ

How do I get started with Hello Audio?

Visit our Quick Start Guide to create a feed and begin using your account.

How do I add listeners to a private podcast feed?

Our Adding Listeners help doc walks through the different options for both manually and automatically adding listeners.

How do I use Zapier with Hello Audio to connect my other tools to my account?

See Getting Started with Zapier for instructions on setting up automations connecting Hello Audio to other tools.

How do I collect payment from listeners to access my private content?

You can connect a Stripe account following these instructions. Then send a link to your signup page for your feed.

I need help with Spotify access for my private podcast.

Our help doc shows the process for Spotify access, including a video walkthrough.

I received an error in Apple Podcasts.

For "Unable to Follow" see this help doc for solutions.

For "Episode Unavailable" see this help doc for solutions.

My listeners need help. Where do I send them?

Send them to our Listener FAQ page or have them write to us at support@helloaudio.fm.

I'm an affiliate, or would like to become an affiliate.

You can find affiliate details and dashboard access here in our help doc.

I need help with payment or billing info.

Enter your email address at this page and a link to your billing dashboard will be sent.

Who do I contact for support?

Email us at support@helloaudio.fm with your questions.